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  • #16
    Here's another one for you then.......

    We go into kwoffa's barber shop or offyourmarks detailing, take all their professional knowlegdable advice on what product to use then fuck off and buy the same product off ebay.com instead because it's £2 cheaper.

    It's that mentality that eventually drives us mad when we have to deal with muppets in Curry's who tell you to read the box when we ask a technical question.

    Newsflash..........Businesses have to make a profit!

    If we always buy purely on price, eventually it will be hard to get good service......Is it not worth paying a little extra to make sure we do?

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    • #17
      Originally posted by fok View Post
      Here's another one for you then.......

      We go into kwoffa's barber shop or offyourmarks detailing, take all their professional knowlegdable advice on what product to use then fuck off and buy the same product off ebay.com instead because it's £2 cheaper.

      It's that mentality that eventually drives us mad when we have to deal with muppets in Curry's who tell you to read the box when we ask a technical question.

      Newsflash..........Businesses have to make a profit!

      If we always buy purely on price, eventually it will be hard to get good service......Is it not worth paying a little extra to make sure we do?
      This does happen mate..i have had to rectify so many home jobs i cant tell you how many..ends up costing more money..but then people are buying experience and knowledge not just a product!!!

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      • #18
        Originally posted by fok View Post
        This is a BMW forum..........If we all back doored BMW's distribution network so they no longer made a profit and disappeared, how long before we would all start paying the price with shit service, supply and advice further down the line?
        Ahhh... you've been to my local BMW dealer
        Not actually in the least bit fat

        2000 S50 Titanium Silver / Black
        ACS Suspension, Exhaust & Type III Wheels
        Simota carbon air intake | Strong Strut Front Brace

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        • #19
          Originally posted by exdos View Post
          How can a buyer act in an underhanded way?
          How about going into a bricks and mortar shop, trying on the item you want to buy, pumping the knowledgable specialist for all the information you need then leaving to shop around online to save a few quid?

          Not really cricket is it, but it happens up and down the length of the country every day and is killing specialist retailers.
          Last edited by fok; 05-08-2011, 08:56 AM. Reason: adding extra cynical comment

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          • #20
            Originally posted by fok View Post
            I agree that nobody should pay more than the going rate, but give the proper UK distributor a chance to sell at the right price rather than try to back door him. That way it keeps money in the UK economy.........UK jobs etc
            I don't follow your argument that a UK importer is keeping any money in the UK economy. For every £1 spent abroad by UK importers there needs to be an exporter flogging stuff of the same value as the imports to keep the balance of trade neutral. I very much doubt if CA Automotive will halve the price of the aeroducts if we tell them that they can be bought direct from the US at less than half the CA Automotive price, because that would be an admission of ripping-off customers.

            In the UK we import masses from China and for every £1 our importers spend in China, the Chinese only spend 6pence here. How is that keeping money in the UK?
            /// Exdos ///
            "Men who try the impossible and fail spectacularly are infinitely superior to those who reach for nothing and succeed" --Napoleon Bonapart

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            • #21
              Originally posted by fok View Post
              Here's another one for you then.......

              We go into kwoffa's barber shop or offyourmarks detailing, take all their professional knowlegdable advice on what product to use then fuck off and buy the same product off ebay.com instead because it's £2 cheaper.
              You are essentially describing "Services" not retailing of imported products. In service businesses you will always get customers picking your brains so that they can attempt to DIY your job. Some of these "customers" will succeed in their DIY projects but most will return to the professionals, even if not to those from whom they sought advice. The professional service providers will always remain in business and small-scale amateur competition is absolutely no threat whatsoever.
              /// Exdos ///
              "Men who try the impossible and fail spectacularly are infinitely superior to those who reach for nothing and succeed" --Napoleon Bonapart

              Comment


              • #22
                Originally posted by fok View Post

                This is a BMW forum..........If we all back doored BMW's distribution network so they no longer made a profit and disappeared, how long before we would all start paying the price with shit service, supply and advice further down the line?
                Especially when people are sticking American imported engines into BMW's products!

                Redeem yourself and walk the walk. Commission a British firm like Cosworth to make you a decent lump and do your bit to keep the British Economy afloat and the ££££s in Britain rather than sending them abroad
                /// Exdos ///
                "Men who try the impossible and fail spectacularly are infinitely superior to those who reach for nothing and succeed" --Napoleon Bonapart

                Comment


                • #23
                  Originally posted by exdos View Post
                  I don't follow your argument that a UK importer is keeping any money in the UK economy. I very much doubt if CA Automotive will halve the price of the aeroducts if we tell them that they can be bought direct from the US at less than half the CA Automotive price, because that would be an admission of ripping-off customers.
                  I agree with you that CA are unlikely to reduce their price on Strong-Strut, as said earlier, it's hardly a professional distributor that doubles the price! It would probably be interesting to speak to both SS, the manufacturer and CA to establish why there is such a huge difference though.....

                  My point about the UK economy is that when we buy, we should spend money with UK dealers / importers where possible if there isn't a huge price difference.

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                  • #24
                    Originally posted by exdos View Post
                    You are essentially describing "Services" not retailing of imported products.
                    Not necessarily, I was talking about products retailed by specialists. I'm sure kwoffa / offyourmarks sell ranges of hair / cleaning products that they take the time / money to stock and are knowledgable about.

                    Originally posted by exdos View Post
                    Especially when people are sticking American imported engines into BMW's products!

                    Redeem yourself and walk the walk. Commission a British firm like Cosworth to make you a decent lump and do your bit to keep the British Economy afloat and the ££££s in Britain rather than sending them abroad
                    Yep, an American engine out of a UK spec Vauxhall Monaro purchased here in the UK so someone here still made a margin.......I also still use my local BMW dealer for parts for the rest of the car.
                    Last edited by fok; 05-08-2011, 10:24 AM.

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                    • #25
                      If anyone is after a set of these ducts CA dont stock them, but you can buy direct from Strongstruts web site which has easy to follow instructions .

                      Comment


                      • #26
                        Originally posted by fok View Post
                        Not necessarily, I was talking about products retailed by specialists. I'm sure kwoffa / offyourmarks sell ranges of hair / cleaning products that they take the time / money to stock and are knowledgable about.
                        If "specialist" retailers know that their retailing competitors are selling the same products at a lower price, then it is always a possibility for the specialists to lower their prices: the "pile it high, sell it cheap" sell it cheap philosophy has certainly worked for Tesco, which now apparently takes 8% of UK domestic spending. If you've got the likes of Tesco and Amazon as your competitor, then surely a smaller retailer offering advice and product information has a USP that the big boys don't provide? Customers will always seek out the best deals, as do retailers when they are customers of their suppliers. It's the Tescos and the Amazons of this world that have put smaller retailers out of business and not the customers.
                        Last edited by exdos; 05-08-2011, 11:04 AM.
                        /// Exdos ///
                        "Men who try the impossible and fail spectacularly are infinitely superior to those who reach for nothing and succeed" --Napoleon Bonapart

                        Comment


                        • #27
                          Originally posted by exdos View Post
                          If "specialist" retailers know that their retailing competitors are selling the same products at a lower price, then it is always a possibility for the specialists to lower their prices: the "pile it high, sell it cheap" sell it cheap philosophy has certainly worked for Tesco, which now apparently takes 8% of UK domestic spending. If you've got the likes of Tesco and Amazon as your competitor, then surely a smaller retailer offering advice and product information has a USP that the big boys don't provide? Customers will always seek out the best deals, as do retailers when they are customers of their suppliers. It's the Tescos and the Amazons of this world that have put smaller retailers out of business and not the customers.
                          Can't argue with that to a degree........However if the customer chooses to use the specialist's USP which is knowledge but then still buys from the big boy afterwards because he buys purely on price, then it's his buying habits that also lead to the decline of the specialist.

                          I understand the concept of a dog eat dog free market, but I do reckon that we should stop to think about supporting companies of substance who can offer a great service but may be a tad more expensive than a box mover as a result.

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                          • #28
                            Originally posted by dave p View Post
                            If anyone is after a set of these ducts CA dont stock them, but you can buy direct from Strongstruts web site




                            I've done the opposite of some of the examples above and used Curry's/John Lewis etc to look at say a TV, have a demo and bought elsewhere at a local tv specialists which could actually match the price (and also did actually give me more time to poke around the TVs). You can't feel or be made to feel guilty about getting the best deal though.

                            CA Automotive don't strike me as a company that thrives on selling products, it looks like it rides on magazine exposure for those looking to write cheques for their E46 M3 supercharger conversion. Which is fair enough but I just don't see them as a proper "retailer" of car parts.
                            Last edited by c_w; 05-08-2011, 12:08 PM.

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                            • #29
                              Originally posted by fok View Post
                              I do reckon that we should stop to think about supporting companies of substance who can offer a great service but may be a tad more expensive than a box mover as a result.
                              I also agree on this point and I don't always buy on price alone. However, if a specialist retailer knows that his future survival is possibly threatened by the "box-shifters" that offer the same goods cheaper, then I really can't see why such a specialist cannot see the sense in providing his product knowledge for free, after all it actually cost him NOTHING to give this knowledge. Surely, this is all part of building a business reputation and attracting new customers? I have been in business myself and I am well aware of being in the marketplace.
                              /// Exdos ///
                              "Men who try the impossible and fail spectacularly are infinitely superior to those who reach for nothing and succeed" --Napoleon Bonapart

                              Comment


                              • #30
                                Originally posted by exdos View Post
                                I really can't see why such a specialist cannot see the sense in providing his product knowledge for free, after all it actually cost him NOTHING to give this knowledge. Surely, this is all part of building a business reputation and attracting new customers?
                                I reckon it'd wear a bit thin after a while, giving out years of experience and technical information day after day, only to watch the "customers" then leave and buy from the perceived cheapest ebay bedroom sales operation.

                                I supply a nationwide network of retailers many of whom are very knowledgable specialists and I hear this from them daily......It's common in many industries I'm sure.

                                Shop around by all means but just be aware that your buying choices may have consequences later on, particularly if we're talking about technical products.
                                Last edited by fok; 05-08-2011, 12:03 PM.

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